When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention

Schleef M, Bilstein N, Schrader P, Stummer C (2023)
Journal of Service Management Research 7(1): 52-65.

Zeitschriftenaufsatz | Veröffentlicht | Englisch
 
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Autor*in
Schleef, MelinaUniBi ; Bilstein, NicolaUniBi ; Schrader, PaulUniBi; Stummer, ChristianUniBi
Einrichtung
Fakultät für Wirtschaftswissenschaften > Lehrstuhl für BWL, insb. Innovations- und Technologiemanagement
Fakultät für Wirtschaftswissenschaften > Department Management Science & Business Analytics
Fakultät für Wirtschaftswissenschaften > Institut für Technologische Innovation, Marktentwicklung und Entrepreneurship
Erscheinungsjahr
2023
Zeitschriftentitel
Journal of Service Management Research
Band
7
Ausgabe
1
Seite(n)
52 - 65
ISSN
2511-8676
Page URI
https://pub.uni-bielefeld.de/record/2967226

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Schleef M, Bilstein N, Schrader P, Stummer C. When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention. Journal of Service Management Research. 2023;7(1):52-65.
Schleef, M., Bilstein, N., Schrader, P., & Stummer, C. (2023). When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention. Journal of Service Management Research, 7(1), 52-65.
Schleef, Melina, Bilstein, Nicola, Schrader, Paul, and Stummer, Christian. 2023. “When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention”. Journal of Service Management Research 7 (1): 52-65.
Schleef, M., Bilstein, N., Schrader, P., and Stummer, C. (2023). When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention. Journal of Service Management Research 7, 52-65.
Schleef, M., et al., 2023. When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention. Journal of Service Management Research, 7(1), p 52-65.
M. Schleef, et al., “When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention”, Journal of Service Management Research, vol. 7, 2023, pp. 52-65.
Schleef, M., Bilstein, N., Schrader, P., Stummer, C.: When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention. Journal of Service Management Research. 7, 52-65 (2023).
Schleef, Melina, Bilstein, Nicola, Schrader, Paul, and Stummer, Christian. “When smart products become dumb (again): Voluntary and legally required service updates and their impact on consumers' purchase intention”. Journal of Service Management Research 7.1 (2023): 52-65.

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https://www.nomos-elibrary.de/10.5771/2511-8676-2023-1-52/when-smart-products-become-dumb-again-voluntary-and-legally-required-service-updates-and-their-impact-on-consumers-purchase-intention-jahrgang-7-2023-heft-1?page=1
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