Interaction Guidelines for Personal Voice Assistants in Smart Homes
Huxohl T, Pohling M, Carlmeyer B, Wrede B, Hermann T (2019)
In: 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). Piscataway, NJ: IEEE: 1-10.
Konferenzbeitrag
| Veröffentlicht | Englisch
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Abstract / Bemerkung
The use of Personal Voice Assistants (PVAs) such as Alexa and the Google Assistant is rising steadily, but there is a lack of research investigating common issues and requests of PVAs in the context of smart home control. We address this research question with an online survey (n = 65), using a qualitative evaluation of users’ problems and improvement requests. Our analysis leads to a partly hierarchic clustering of issues & recommendations for interaction capabilities of PVAs into seven basic categories, allowing us in turn to derive implications and to condense them into design guidelines for future Human-Agent Interaction (HAI) with PVAs. Specifically, we formulate and elaborate the concepts Authentication & Authorization, Activity-Based Interaction, Situated Dialogue, and Explainability & Transparency as key topics for making progress towards smooth interaction with smart homes.
Stichworte
personal voice assistants;
smart home;
interaction guidelines
Erscheinungsjahr
2019
Titel des Konferenzbandes
2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD)
Seite(n)
1-10
Konferenz
International Conference on Speech Technology and Human-Computer Dialogue
Konferenzort
Timișoara
Konferenzdatum
2019-10-08 – 2019-10-10
eISBN
978-1-7281-0984-8
Page URI
https://pub.uni-bielefeld.de/record/2939156
Zitieren
Huxohl T, Pohling M, Carlmeyer B, Wrede B, Hermann T. Interaction Guidelines for Personal Voice Assistants in Smart Homes. In: 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). Piscataway, NJ: IEEE; 2019: 1-10.
Huxohl, T., Pohling, M., Carlmeyer, B., Wrede, B., & Hermann, T. (2019). Interaction Guidelines for Personal Voice Assistants in Smart Homes. 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), 1-10. Piscataway, NJ: IEEE. doi:10.1109/SPED.2019.8906642
Huxohl, Tamino, Pohling, Marian, Carlmeyer, Birte, Wrede, Britta, and Hermann, Thomas. 2019. “Interaction Guidelines for Personal Voice Assistants in Smart Homes”. In 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), 1-10. Piscataway, NJ: IEEE.
Huxohl, T., Pohling, M., Carlmeyer, B., Wrede, B., and Hermann, T. (2019). “Interaction Guidelines for Personal Voice Assistants in Smart Homes” in 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD) (Piscataway, NJ: IEEE), 1-10.
Huxohl, T., et al., 2019. Interaction Guidelines for Personal Voice Assistants in Smart Homes. In 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). Piscataway, NJ: IEEE, pp. 1-10.
T. Huxohl, et al., “Interaction Guidelines for Personal Voice Assistants in Smart Homes”, 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), Piscataway, NJ: IEEE, 2019, pp.1-10.
Huxohl, T., Pohling, M., Carlmeyer, B., Wrede, B., Hermann, T.: Interaction Guidelines for Personal Voice Assistants in Smart Homes. 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). p. 1-10. IEEE, Piscataway, NJ (2019).
Huxohl, Tamino, Pohling, Marian, Carlmeyer, Birte, Wrede, Britta, and Hermann, Thomas. “Interaction Guidelines for Personal Voice Assistants in Smart Homes”. 2019 International Conference on Speech Technology and Human-Computer Dialogue (SpeD). Piscataway, NJ: IEEE, 2019. 1-10.
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preprint.pdf
284.39 KB
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Open Access
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2019-11-25T08:12:48Z
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