Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others

Hogreve J, Bilstein N, Hoerner K (2019)
Journal of Service Research (June): 109467051985187.

Zeitschriftenaufsatz | E-Veröff. vor dem Druck | Englisch
Autor
; ;
Erscheinungsjahr
Zeitschriftentitel
Journal of Service Research
Ausgabe
June
Art.-Nr.
109467051985187
ISSN
eISSN
PUB-ID

Zitieren

Hogreve J, Bilstein N, Hoerner K. Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others. Journal of Service Research. 2019;(June): 109467051985187.
Hogreve, J., Bilstein, N., & Hoerner, K. (2019). Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others. Journal of Service Research(June), 109467051985187. doi:10.1177/1094670519851871
Hogreve, J., Bilstein, N., and Hoerner, K. (2019). Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others. Journal of Service Research:109467051985187.
Hogreve, J., Bilstein, N., & Hoerner, K., 2019. Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others. Journal of Service Research, (June): 109467051985187.
J. Hogreve, N. Bilstein, and K. Hoerner, “Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others”, Journal of Service Research, 2019, : 109467051985187.
Hogreve, J., Bilstein, N., Hoerner, K.: Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others. Journal of Service Research. : 109467051985187 (2019).
Hogreve, Jens, Bilstein, Nicola, and Hoerner, Kathrin. “Service Recovery on Stage: Effects of Social Media Recovery on Virtually Present Others”. Journal of Service Research June (2019): 109467051985187.
Alle Dateien verfügbar unter der/den folgenden Lizenz(en):
Copyright Statement:
This Item is protected by copyright and/or related rights. [...]
Link(s) zu Volltext(en)
Access Level
OA Open Access

Export

Markieren/ Markierung löschen
Markierte Publikationen

Open Data PUB

Suchen in

Google Scholar