Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure

Bilstein N, Matta SM, Hogreve J (2016)
In: Proceedings / Association for Consumer Research. Moreau P, Puntoni S (Eds); Advances in Consumer Research, 44. Duluth, MN: Association for Consumer Research: 65-69.

Konferenzbeitrag | Veröffentlicht | Englisch
 
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Autor*in
Bilstein, NicolaUniBi ; Matta, Shashi M.; Hogreve, Jens
Herausgeber*in
Moreau, Page; Puntoni, Stefano
Erscheinungsjahr
2016
Titel des Konferenzbandes
Proceedings / Association for Consumer Research
Band
44
Seite(n)
65-69
ISSN
0098-9258
Page URI
https://pub.uni-bielefeld.de/record/2933574

Zitieren

Bilstein N, Matta SM, Hogreve J. Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure. In: Moreau P, Puntoni S, eds. Proceedings / Association for Consumer Research. Advances in Consumer Research. Vol 44. Duluth, MN: Association for Consumer Research; 2016: 65-69.
Bilstein, N., Matta, S. M., & Hogreve, J. (2016). Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure. In P. Moreau & S. Puntoni (Eds.), Advances in Consumer Research: Vol. 44. Proceedings / Association for Consumer Research (pp. 65-69). Duluth, MN: Association for Consumer Research.
Bilstein, N., Matta, S. M., and Hogreve, J. (2016). “Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure” in Proceedings / Association for Consumer Research, Moreau, P., and Puntoni, S. eds. Advances in Consumer Research, vol. 44, (Duluth, MN: Association for Consumer Research), 65-69.
Bilstein, N., Matta, S.M., & Hogreve, J., 2016. Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure. In P. Moreau & S. Puntoni, eds. Proceedings / Association for Consumer Research. Advances in Consumer Research. no.44 Duluth, MN: Association for Consumer Research, pp. 65-69.
N. Bilstein, S.M. Matta, and J. Hogreve, “Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure”, Proceedings / Association for Consumer Research, P. Moreau and S. Puntoni, eds., Advances in Consumer Research, vol. 44, Duluth, MN: Association for Consumer Research, 2016, pp.65-69.
Bilstein, N., Matta, S.M., Hogreve, J.: Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure. In: Moreau, P. and Puntoni, S. (eds.) Proceedings / Association for Consumer Research. Advances in Consumer Research. 44, p. 65-69. Association for Consumer Research, Duluth, MN (2016).
Bilstein, Nicola, Matta, Shashi M., and Hogreve, Jens. “Thank You For Your Helping Hand! Ways to Avoid Negative Consequences of Customer Participation in Recovery of Technology Product Failure”. Proceedings / Association for Consumer Research. Ed. Page Moreau and Stefano Puntoni. Duluth, MN: Association for Consumer Research, 2016.Vol. 44. Advances in Consumer Research. 65-69.

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