Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue

Kopp S, Brandt M, Buschmeier H, Cyra K, Freigang F, Krämer N, Kummert F, Opfermann C, Pitsch K, Schillingmann L, Straßmann C, et al. (2018)
In: Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting. André E, Bickmore T, Vrochidis S, Wanner L (Eds); CEUR Workshop Proceedings, 2338. Aachen: RWTH: 10–17.

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Abstract / Bemerkung
Conversational agents can provide valuable cognitive and/or emotional assistance to elderly users or people with cognitive impairments who often have difficulties in organizing and following a structured day schedule. Previous research showed that a virtual assistant that can interact in spoken language would be a desirable help for those users. However, these user groups pose specific requirements for spoken dialogue interaction that existing systems hardly meet. This paper presents work on a virtual conversational assistant that was designed for, and together with, elderly as well as cognitively handicapped users. It has been specifically developed to enable ‘socially cooperative dialogue’ – adaptive and aware conversational interaction in which mutual understanding is co-constructed and ensured collaboratively. The technical approach is described and results of evaluation studies are reported.
Erscheinungsjahr
Titel des Konferenzbandes
Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting
Band
2338
Seite(n)
10–17
Konferenz
AAMAS 2018 Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications
Konferenzort
Stockholm, Sweden
Konferenzdatum
2018-07-15 – 2018-07-15
ISSN
PUB-ID

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Kopp S, Brandt M, Buschmeier H, et al. Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue. In: André E, Bickmore T, Vrochidis S, Wanner L, eds. Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting. CEUR Workshop Proceedings. Vol 2338. Aachen: RWTH; 2018: 10–17.
Kopp, S., Brandt, M., Buschmeier, H., Cyra, K., Freigang, F., Krämer, N., Kummert, F., et al. (2018). Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue. In E. André, T. Bickmore, S. Vrochidis, & L. Wanner (Eds.), CEUR Workshop Proceedings: Vol. 2338. Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting (p. 10–17). Aachen: RWTH.
Kopp, S., Brandt, M., Buschmeier, H., Cyra, K., Freigang, F., Krämer, N., Kummert, F., Opfermann, C., Pitsch, K., Schillingmann, L., et al. (2018). “Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue” in Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting, André, E., Bickmore, T., Vrochidis, S., and Wanner, L. eds. CEUR Workshop Proceedings, vol. 2338, (Aachen: RWTH), 10–17.
Kopp, S., et al., 2018. Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue. In E. André, et al., eds. Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting. CEUR Workshop Proceedings. no.2338 Aachen: RWTH, pp. 10–17.
S. Kopp, et al., “Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue”, Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting, E. André, et al., eds., CEUR Workshop Proceedings, vol. 2338, Aachen: RWTH, 2018, pp.10–17.
Kopp, S., Brandt, M., Buschmeier, H., Cyra, K., Freigang, F., Krämer, N., Kummert, F., Opfermann, C., Pitsch, K., Schillingmann, L., Straßmann, C., Wall, E., Yaghoubzadeh, R.: Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue. In: André, E., Bickmore, T., Vrochidis, S., and Wanner, L. (eds.) Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting. CEUR Workshop Proceedings. 2338, p. 10–17. RWTH, Aachen (2018).
Kopp, Stefan, Brandt, Mara, Buschmeier, Hendrik, Cyra, Katharina, Freigang, Farina, Krämer, Nicole, Kummert, Franz, Opfermann, Christiane, Pitsch, Karola, Schillingmann, Lars, Straßmann, Carolin, Wall, Eduard, and Yaghoubzadeh, Ramin. “Conversational Assistants for Elderly Users – The Importance of Socially Cooperative Dialogue”. Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting. Ed. Elizabeth André, Timothy Bickmore, Stefanos Vrochidis, and Leo Wanner. Aachen: RWTH, 2018.Vol. 2338. CEUR Workshop Proceedings. 10–17.
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