Conversational techniques used in transferring knowledge between medical experts and non-experts

Gülich E (2003)
DISCOURSE STUDIES 5(2): 235-263.

Zeitschriftenaufsatz | Veröffentlicht | Englisch
 
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Abstract / Bemerkung
Unlike a great deal of research on expert/non-expert communication, most of which is based on written materials, this article focuses on face-to-face communication. The analysis is based on a large corpus of transcribed recordings of medical seminars in rehabilitation centre and of interviews with chronically ill patients suffering from heart condition. The focus is on procedures of illustration, which are often combined with reformulation procedures. Four main types are described: metaphors, exemplification, 'scenarios', concretization. Whatever the type of illustration used, participants in face-to-face interaction show a marked preference for procedures which relate abstract medical information to everyday life and experience. After a brief outline of the theoretical approach adopted the analysis proceeds in two steps: first, the emphasis is on techniques employed by the 'experts', then on those used by 'non-experts', i.e. patients. This is followed by an examination of the question how the roles of expert and non-expert are constituted in and by interaction.
Stichworte
conversation analysis. discourse production. exemplification. illustration. knowledge transfer. metaphor. reformulation
Erscheinungsjahr
2003
Zeitschriftentitel
DISCOURSE STUDIES
Band
5
Ausgabe
2
Seite(n)
235-263
ISSN
1461-4456
Page URI
https://pub.uni-bielefeld.de/record/2771591

Zitieren

Gülich E. Conversational techniques used in transferring knowledge between medical experts and non-experts. DISCOURSE STUDIES. 2003;5(2):235-263.
Gülich, E. (2003). Conversational techniques used in transferring knowledge between medical experts and non-experts. DISCOURSE STUDIES, 5(2), 235-263.
Gülich, E. (2003). Conversational techniques used in transferring knowledge between medical experts and non-experts. DISCOURSE STUDIES 5, 235-263.
Gülich, E., 2003. Conversational techniques used in transferring knowledge between medical experts and non-experts. DISCOURSE STUDIES, 5(2), p 235-263.
E. Gülich, “Conversational techniques used in transferring knowledge between medical experts and non-experts”, DISCOURSE STUDIES, vol. 5, 2003, pp. 235-263.
Gülich, E.: Conversational techniques used in transferring knowledge between medical experts and non-experts. DISCOURSE STUDIES. 5, 235-263 (2003).
Gülich, Elisabeth. “Conversational techniques used in transferring knowledge between medical experts and non-experts”. DISCOURSE STUDIES 5.2 (2003): 235-263.

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