Let’s get personal: Assessing the impact of personal information in human-agent conversations
Mattar N, Wachsmuth I (2014)
In: Human-Computer Interaction. Advanced Interaction Modalities and Techniques. Kurosu M (Ed); Lecture Notes in Computer Science, 8511. Berlin [u.a.]: Springer: 450-461.
Sammelwerksbeitrag
| Veröffentlicht | Englisch
Autor*in
Herausgeber*in
Kurosu, Masaaki
Einrichtung
Abstract / Bemerkung
Agents that are able to build relationships with the people they are interacting with are envisioned to be more successful in long-term interactions. Small talk about impersonal topics has been found an adequate tool in human-agent interactions for manipulation of such relationships. We suspect that an agent and the interaction with it will be evaluated even more positively when the agent talks about personal information it remembers about its interlocutor from previous encounters. In this paper a model of person memory that provides virtual agents with information needed in social conversations is presented. An interaction study demonstrates the impact of personal information in human-agent conversations and validates the performance of our model.
Stichworte
conversational agents;
intelligent virtual agents;
human-agent interaction;
person memory;
social conversations;
interaction study
Erscheinungsjahr
2014
Buchtitel
Human-Computer Interaction. Advanced Interaction Modalities and Techniques
Serientitel
Lecture Notes in Computer Science
Band
8511
Seite(n)
450-461
ISBN
978-3-319-07229-6
Page URI
https://pub.uni-bielefeld.de/record/2683410
Zitieren
Mattar N, Wachsmuth I. Let’s get personal: Assessing the impact of personal information in human-agent conversations. In: Kurosu M, ed. Human-Computer Interaction. Advanced Interaction Modalities and Techniques. Lecture Notes in Computer Science. Vol 8511. Berlin [u.a.]: Springer; 2014: 450-461.
Mattar, N., & Wachsmuth, I. (2014). Let’s get personal: Assessing the impact of personal information in human-agent conversations. In M. Kurosu (Ed.), Lecture Notes in Computer Science: Vol. 8511. Human-Computer Interaction. Advanced Interaction Modalities and Techniques (pp. 450-461). Berlin [u.a.]: Springer. doi:10.1007/978-3-319-07230-2_43
Mattar, Nikita, and Wachsmuth, Ipke. 2014. “Let’s get personal: Assessing the impact of personal information in human-agent conversations”. In Human-Computer Interaction. Advanced Interaction Modalities and Techniques, ed. Masaaki Kurosu, 8511:450-461. Lecture Notes in Computer Science. Berlin [u.a.]: Springer.
Mattar, N., and Wachsmuth, I. (2014). “Let’s get personal: Assessing the impact of personal information in human-agent conversations” in Human-Computer Interaction. Advanced Interaction Modalities and Techniques, Kurosu, M. ed. Lecture Notes in Computer Science, vol. 8511, (Berlin [u.a.]: Springer), 450-461.
Mattar, N., & Wachsmuth, I., 2014. Let’s get personal: Assessing the impact of personal information in human-agent conversations. In M. Kurosu, ed. Human-Computer Interaction. Advanced Interaction Modalities and Techniques. Lecture Notes in Computer Science. no.8511 Berlin [u.a.]: Springer, pp. 450-461.
N. Mattar and I. Wachsmuth, “Let’s get personal: Assessing the impact of personal information in human-agent conversations”, Human-Computer Interaction. Advanced Interaction Modalities and Techniques, M. Kurosu, ed., Lecture Notes in Computer Science, vol. 8511, Berlin [u.a.]: Springer, 2014, pp.450-461.
Mattar, N., Wachsmuth, I.: Let’s get personal: Assessing the impact of personal information in human-agent conversations. In: Kurosu, M. (ed.) Human-Computer Interaction. Advanced Interaction Modalities and Techniques. Lecture Notes in Computer Science. 8511, p. 450-461. Springer, Berlin [u.a.] (2014).
Mattar, Nikita, and Wachsmuth, Ipke. “Let’s get personal: Assessing the impact of personal information in human-agent conversations”. Human-Computer Interaction. Advanced Interaction Modalities and Techniques. Ed. Masaaki Kurosu. Berlin [u.a.]: Springer, 2014.Vol. 8511. Lecture Notes in Computer Science. 450-461.
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