From third party to significant other for service encounters: a systematic review on third-party roles and their implications

Abboud L, As'ad N, Bilstein N, Costers A, Henkens B, Verleye K (2021)
Journal of Service Management 32(4): 533-559.

Zeitschriftenaufsatz | Veröffentlicht | Englisch
 
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Autor*in
Abboud, Liliane; As'ad, Nabila; Bilstein, NicolaUniBi ; Costers, Annelies; Henkens, Bieke; Verleye, Katrien
Stichworte
Tourism; Leisure and Hospitality Management; Business; Management and Accounting (miscellaneous); Strategy and Management
Erscheinungsjahr
2021
Zeitschriftentitel
Journal of Service Management
Band
32
Ausgabe
4
Seite(n)
533-559
ISSN
1757-5818
Page URI
https://pub.uni-bielefeld.de/record/2949314

Zitieren

Abboud L, As'ad N, Bilstein N, Costers A, Henkens B, Verleye K. From third party to significant other for service encounters: a systematic review on third-party roles and their implications. Journal of Service Management. 2021;32(4):533-559.
Abboud, L., As'ad, N., Bilstein, N., Costers, A., Henkens, B., & Verleye, K. (2021). From third party to significant other for service encounters: a systematic review on third-party roles and their implications. Journal of Service Management, 32(4), 533-559. https://doi.org/10.1108/josm-04-2020-0099
Abboud, Liliane, As'ad, Nabila, Bilstein, Nicola, Costers, Annelies, Henkens, Bieke, and Verleye, Katrien. 2021. “From third party to significant other for service encounters: a systematic review on third-party roles and their implications”. Journal of Service Management 32 (4): 533-559.
Abboud, L., As'ad, N., Bilstein, N., Costers, A., Henkens, B., and Verleye, K. (2021). From third party to significant other for service encounters: a systematic review on third-party roles and their implications. Journal of Service Management 32, 533-559.
Abboud, L., et al., 2021. From third party to significant other for service encounters: a systematic review on third-party roles and their implications. Journal of Service Management, 32(4), p 533-559.
L. Abboud, et al., “From third party to significant other for service encounters: a systematic review on third-party roles and their implications”, Journal of Service Management, vol. 32, 2021, pp. 533-559.
Abboud, L., As'ad, N., Bilstein, N., Costers, A., Henkens, B., Verleye, K.: From third party to significant other for service encounters: a systematic review on third-party roles and their implications. Journal of Service Management. 32, 533-559 (2021).
Abboud, Liliane, As'ad, Nabila, Bilstein, Nicola, Costers, Annelies, Henkens, Bieke, and Verleye, Katrien. “From third party to significant other for service encounters: a systematic review on third-party roles and their implications”. Journal of Service Management 32.4 (2021): 533-559.

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