Empathy in Virtual Agents and Robots: A Survey

Paiva A, Leite I, Boukricha H, Wachsmuth I (2017)
ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS 7(3): 11.

Zeitschriftenaufsatz | Veröffentlicht | Englisch
 
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Autor*in
Paiva, Ana; Leite, Iolanda; Boukricha, HanaUniBi; Wachsmuth, IpkeUniBi
Abstract / Bemerkung
This article surveys the area of computational empathy, analysing different ways by which artificial agents can simulate and trigger empathy in their interactions with humans. Empathic agents can be seen as agents that have the capacity to place themselves into the position of a user's or another agent's emotional situation and respond appropriately. We also survey artificial agents that, by their design and behaviour, can lead users to respond emotionally as if they were experiencing the agent's situation. In the course of this survey, we present the research conducted to date on empathic agents in light of the principles and mechanisms of empathy found in humans. We end by discussing some of the main challenges that this exciting area will be facing in the future.
Stichworte
empathy; virtual agents; social robots; affective computing; human-computer interaction; human-robot interaction
Erscheinungsjahr
2017
Zeitschriftentitel
ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS
Band
7
Ausgabe
3
Art.-Nr.
11
ISSN
2160-6455
eISSN
2160-6463
Page URI
https://pub.uni-bielefeld.de/record/2915090

Zitieren

Paiva A, Leite I, Boukricha H, Wachsmuth I. Empathy in Virtual Agents and Robots: A Survey. ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS. 2017;7(3): 11.
Paiva, A., Leite, I., Boukricha, H., & Wachsmuth, I. (2017). Empathy in Virtual Agents and Robots: A Survey. ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS, 7(3), 11. doi:10.1145/2912150
Paiva, A., Leite, I., Boukricha, H., and Wachsmuth, I. (2017). Empathy in Virtual Agents and Robots: A Survey. ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS 7:11.
Paiva, A., et al., 2017. Empathy in Virtual Agents and Robots: A Survey. ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS, 7(3): 11.
A. Paiva, et al., “Empathy in Virtual Agents and Robots: A Survey”, ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS, vol. 7, 2017, : 11.
Paiva, A., Leite, I., Boukricha, H., Wachsmuth, I.: Empathy in Virtual Agents and Robots: A Survey. ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS. 7, : 11 (2017).
Paiva, Ana, Leite, Iolanda, Boukricha, Hana, and Wachsmuth, Ipke. “Empathy in Virtual Agents and Robots: A Survey”. ACM TRANSACTIONS ON INTERACTIVE INTELLIGENT SYSTEMS 7.3 (2017): 11.