PUB - Publikationen an der Universität Bielefeld

Contemporary robots increasingly become part of work groups and teams and assume new roles: formerly being tools, they now start to interact with their human team members and become social interaction partners. Factors considering social interaction are underrepresented in robot behavioral design, but research in this area is steadily increasing. One of the most important aspects of successful social interaction is perceived fairness, as it improves trust, social functioning and performance of a team. We give an overview on current design factors for social Human-Robot Interaction (HRI) and argue why insights from research on organizational justice contribute to better HRI and team effectiveness. We introduce the concept and importance of justice and apply this to social HRI. Finally, we propose requirements for the design of fair robot behavior and discuss further research questions.