Getting in touch: How imagined, actual, and physical contact affect evaluations of robots

Wullenkord R, Fraune MR, Eyssel FA, Sabanovic S (2016)
In: Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA. IEEE: 980-985.

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Konferenzbeitrag | Veröffentlicht | Englisch
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Abstract / Bemerkung
Although it is widely accepted that robots will be used in everyday contexts in near future, many people feel anxious and hold negative attitudes toward robots. This negative reaction might be stronger when users come into direct physical contact with them, particularly when touch is required between robots and humans, (e.g., when using robots as assistants to help elderly people at home). Intergroup contact research in social psychology has proposed various forms of contact as a means to reduce negative feelings toward outgroup members. The present study examined how Contact Type (Actual vs. Imagined) and Contact Modality (Look vs. Touch) with a NAO robot would impact attitudes toward NAO compared to a no-contact control condition. Results showed that nearly any type of contact effectively reduced negative emotions compared to the control condition. However, for participants with preexisting negative emotions toward robots, contact sometimes produced more negative attitudes. We discuss these findings and the resulting implications for future research.
Erscheinungsjahr
Titel des Konferenzbandes
Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA
Seite
980-985
Konferenz
25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016)
Konferenzort
New York, NY, USA
Konferenzdatum
2016-08-26 – 2016-08-31
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Wullenkord R, Fraune MR, Eyssel FA, Sabanovic S. Getting in touch: How imagined, actual, and physical contact affect evaluations of robots. In: Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA. IEEE; 2016: 980-985.
Wullenkord, R., Fraune, M. R., Eyssel, F. A., & Sabanovic, S. (2016). Getting in touch: How imagined, actual, and physical contact affect evaluations of robots. Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA, 980-985. IEEE. doi:10.1109/ROMAN.2016.7745228
Wullenkord, R., Fraune, M. R., Eyssel, F. A., and Sabanovic, S. (2016). “Getting in touch: How imagined, actual, and physical contact affect evaluations of robots” in Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA (IEEE), 980-985.
Wullenkord, R., et al., 2016. Getting in touch: How imagined, actual, and physical contact affect evaluations of robots. In Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA. IEEE, pp. 980-985.
R. Wullenkord, et al., “Getting in touch: How imagined, actual, and physical contact affect evaluations of robots”, Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA, IEEE, 2016, pp.980-985.
Wullenkord, R., Fraune, M.R., Eyssel, F.A., Sabanovic, S.: Getting in touch: How imagined, actual, and physical contact affect evaluations of robots. Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA. p. 980-985. IEEE (2016).
Wullenkord, Ricarda, Fraune, Marlena R., Eyssel, Friederike Anne, and Sabanovic, Selma. “Getting in touch: How imagined, actual, and physical contact affect evaluations of robots”. Proceedings of the 25th IEEE International Symposium in Robot and Human Interactive Communication (RO-MAN 2016), New York City, USA. IEEE, 2016. 980-985.

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