When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs

Hülsheger UR, Lang JWB, Schewe AF, Zijlstra FRH (2015)
Journal of Applied Psychology 100(2): 263-277.

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Zeitschriftenaufsatz | Veröffentlicht | Englisch
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Zeitschriftentitel
Journal of Applied Psychology
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100
Zeitschriftennummer
2
Seite
263-277
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Hülsheger UR, Lang JWB, Schewe AF, Zijlstra FRH. When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs. Journal of Applied Psychology. 2015;100(2):263-277.
Hülsheger, U. R., Lang, J. W. B., Schewe, A. F., & Zijlstra, F. R. H. (2015). When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs. Journal of Applied Psychology, 100(2), 263-277. doi:10.1037/a0038229
Hülsheger, U. R., Lang, J. W. B., Schewe, A. F., and Zijlstra, F. R. H. (2015). When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs. Journal of Applied Psychology 100, 263-277.
Hülsheger, U.R., et al., 2015. When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs. Journal of Applied Psychology, 100(2), p 263-277.
U.R. Hülsheger, et al., “When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs”, Journal of Applied Psychology, vol. 100, 2015, pp. 263-277.
Hülsheger, U.R., Lang, J.W.B., Schewe, A.F., Zijlstra, F.R.H.: When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs. Journal of Applied Psychology. 100, 263-277 (2015).
Hülsheger, Ute R., Lang, Jonas W.B., Schewe, Anna F., and Zijlstra, Fred R.H. “When regulating emotions at work pays off: A diary and an intervention study on emotion regulation and customer tips in service jobs”. Journal of Applied Psychology 100.2 (2015): 263-277.

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PMID: 27678194

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