Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum

Pfeiffer T, Liguda C, Wachsmuth I, Stein S (2011)
In: Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences. Barbieri S, Scott K, Ciolfi L (Eds);Limerick, Ireland: thinkk creative & the University of Limerick: 121-131.

Conference Paper | Published | English

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Author
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Editor
Barbieri , Sara ; Scott, Katherine ; Ciolfi, Luigina
Abstract
Since 2004 the virtual agent Max is living at the Heinz Nixdorf MuseumsForum – a computer science museum. He is welcoming and entertaining visitors ten hours a day, six days a week, for seven years. This article brings together the experiences made by the staff of the museum, the scientists who created and maintained the installation, the visitors and the agent himself. It provides insights about the installation’s hard- and software and presents highlights of the agent’s ontogenesis in terms of the features he has gained. A special focus is on the means Max uses to engage with visitors and the features which make him attractive.
Publishing Year
Conference
Re-Thinking Technology in Museums 2011
Location
Limerick
Conference Date
2011-05-27
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Pfeiffer T, Liguda C, Wachsmuth I, Stein S. Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum. In: Barbieri S, Scott K, Ciolfi L, eds. Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences. Limerick, Ireland: thinkk creative & the University of Limerick; 2011: 121-131.
Pfeiffer, T., Liguda, C., Wachsmuth, I., & Stein, S. (2011). Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum. In S. Barbieri, K. Scott, & L. Ciolfi (Eds.), Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences (pp. 121-131). Limerick, Ireland: thinkk creative & the University of Limerick.
Pfeiffer, T., Liguda, C., Wachsmuth, I., and Stein, S. (2011). “Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum” in Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences, ed. S. Barbieri, K. Scott, and L. Ciolfi (Limerick, Ireland: thinkk creative & the University of Limerick), 121-131.
Pfeiffer, T., et al., 2011. Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum. In S. Barbieri, K. Scott, & L. Ciolfi, eds. Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences. Limerick, Ireland: thinkk creative & the University of Limerick, pp. 121-131.
T. Pfeiffer, et al., “Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum”, Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences, S. Barbieri, K. Scott, and L. Ciolfi, eds., Limerick, Ireland: thinkk creative & the University of Limerick, 2011, pp.121-131.
Pfeiffer, T., Liguda, C., Wachsmuth, I., Stein, S.: Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum. In: Barbieri , S., Scott, K., and Ciolfi, L. (eds.) Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences. p. 121-131. thinkk creative & the University of Limerick, Limerick, Ireland (2011).
Pfeiffer, Thies, Liguda, Christian, Wachsmuth, Ipke, and Stein, Stefan. “Living with a Virtual Agent: Seven Years with an Embodied Conversational Agent at the Heinz Nixdorf MuseumsForum”. Proceedings of the Re-Thinking Technology in Museums 2011 - Emerging Experiences. Ed. Sara Barbieri, Katherine Scott, and Luigina Ciolfi. Limerick, Ireland: thinkk creative & the University of Limerick, 2011. 121-131.
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