The Impact of Different Embodied Agent-Feedback on User's Behavior

von der Pütten A, Reipen C, Wiedmann A, Kopp S, Krämer NC (2009)
In: Intelligent virtual agents: Proceedings 9th International Conference. Ruttkay Z (Ed); LNAI, 5773. Berlin: Springer: 549-551.

Conference Paper | Published | English

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Author
; ; ; ;
Editor
Ruttkay, Zsófia
Abstract
This study investigated whether emotional expressions of an ECA influence the participants´ nonverbal and verbal behavior. 70 participants took part in a small talk (10 min.) situation with the ECA MAX who was presented with two different types of feedback: emotional feedback (EMO), which provided a feedback about the emotional state of MAX (including smiles and compliments) and envelope feedback (ENV), which provided a feedback about the comprehension of the participants´ contributions. In general we found that participants showed frequent behavior known from human-human-communication, such as proactive greetings or waving goodbye. Additionally, with regard to some behaviors, the agent´s behavior had an impact: Participants in EMO significantly gave more compliments and exhibited more phrases of politeness (“Thank you!”) than in ENV.
Publishing Year
Conference
IVA 2009
Location
Amsterdam, The Netherlands
Conference Date
2009-09-14/2009-09-16
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von der Pütten A, Reipen C, Wiedmann A, Kopp S, Krämer NC. The Impact of Different Embodied Agent-Feedback on User's Behavior. In: Ruttkay Z, ed. Intelligent virtual agents: Proceedings 9th International Conference. LNAI. Vol 5773. Berlin: Springer; 2009: 549-551.
von der Pütten, A., Reipen, C., Wiedmann, A., Kopp, S., & Krämer, N. C. (2009). The Impact of Different Embodied Agent-Feedback on User's Behavior. In Z. Ruttkay (Ed.), LNAI: Vol. 5773. Intelligent virtual agents: Proceedings 9th International Conference (pp. 549-551). Berlin: Springer.
von der Pütten, A., Reipen, C., Wiedmann, A., Kopp, S., and Krämer, N. C. (2009). “The Impact of Different Embodied Agent-Feedback on User's Behavior” in Intelligent virtual agents: Proceedings 9th International Conference, ed. Z. Ruttkay LNAI, vol. 5773, (Berlin: Springer), 549-551.
von der Pütten, A., et al., 2009. The Impact of Different Embodied Agent-Feedback on User's Behavior. In Z. Ruttkay, ed. Intelligent virtual agents: Proceedings 9th International Conference. LNAI. no.5773 Berlin: Springer, pp. 549-551.
A. von der Pütten, et al., “The Impact of Different Embodied Agent-Feedback on User's Behavior”, Intelligent virtual agents: Proceedings 9th International Conference, Z. Ruttkay, ed., LNAI, vol. 5773, Berlin: Springer, 2009, pp.549-551.
von der Pütten, A., Reipen, C., Wiedmann, A., Kopp, S., Krämer, N.C.: The Impact of Different Embodied Agent-Feedback on User's Behavior. In: Ruttkay, Z. (ed.) Intelligent virtual agents: Proceedings 9th International Conference. LNAI. 5773, p. 549-551. Springer, Berlin (2009).
von der Pütten, Astrid, Reipen, Christian, Wiedmann, Antje, Kopp, Stefan, and Krämer, Nicole C. “The Impact of Different Embodied Agent-Feedback on User's Behavior”. Intelligent virtual agents: Proceedings 9th International Conference. Ed. Zsófia Ruttkay. Berlin: Springer, 2009.Vol. 5773. LNAI. 549-551.
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