A conversational agent as museum guide - Design and evaluation of a real-world application

Kopp S, Gesellensetter L, Krämer NC, Wachsmuth I (2005)
In: Intelligent virtual agents: Proceedings 5th International Conference. Panayiotopoulos T (Ed); LNAI, 3661, . Berlin: Springer: 329-343.

Download
OA
Conference Paper | Published | English
Author
; ; ;
Editor
Panayiotopoulos, T.
Abstract
This paper describes an application of the conversational agent Max in a real-world setting. The agent is employed as guide in a public computer museum, where he engages with visitors in natural face-to-face communication, provides them with information about the museum or the exhibition, and conducts natural small talk conversations. The design of the system is described with a focus on how the conversational behavior is achieved. Logfiles from interactions between Max and museum visitors were analyzed for the kinds of dialogue people are willing to have with Max. Results indicate that Max engages people in interactions where they are likely to use human-like communication strategies, suggesting the attribution of sociality to the agent.
Publishing Year
ISSN
PUB-ID

Cite this

Kopp S, Gesellensetter L, Krämer NC, Wachsmuth I. A conversational agent as museum guide - Design and evaluation of a real-world application. In: Panayiotopoulos T, ed. Intelligent virtual agents: Proceedings 5th International Conference. LNAI, 3661. Berlin: Springer; 2005: 329-343.
Kopp, S., Gesellensetter, L., Krämer, N. C., & Wachsmuth, I. (2005). A conversational agent as museum guide - Design and evaluation of a real-world application. In T. Panayiotopoulos (Ed.), LNAI, 3661. Intelligent virtual agents: Proceedings 5th International Conference (pp. 329-343). Berlin: Springer.
Kopp, S., Gesellensetter, L., Krämer, N. C., and Wachsmuth, I. (2005). “A conversational agent as museum guide - Design and evaluation of a real-world application” in Intelligent virtual agents: Proceedings 5th International Conference, ed. T. Panayiotopoulos LNAI, 3661 (Berlin: Springer), 329-343.
Kopp, S., et al., 2005. A conversational agent as museum guide - Design and evaluation of a real-world application. In T. Panayiotopoulos, ed. Intelligent virtual agents: Proceedings 5th International Conference. LNAI, 3661. Berlin: Springer, pp. 329-343.
S. Kopp, et al., “A conversational agent as museum guide - Design and evaluation of a real-world application”, Intelligent virtual agents: Proceedings 5th International Conference, T. Panayiotopoulos, ed., LNAI, 3661, Berlin: Springer, 2005, pp.329-343.
Kopp, S., Gesellensetter, L., Krämer, N.C., Wachsmuth, I.: A conversational agent as museum guide - Design and evaluation of a real-world application. In: Panayiotopoulos, T. (ed.) Intelligent virtual agents: Proceedings 5th International Conference. LNAI, 3661. p. 329-343. Springer, Berlin (2005).
Kopp, Stefan, Gesellensetter, Lars, Krämer, Nicole C., and Wachsmuth, Ipke. “A conversational agent as museum guide - Design and evaluation of a real-world application”. Intelligent virtual agents: Proceedings 5th International Conference. Ed. T. Panayiotopoulos. Berlin: Springer, 2005. LNAI, 3661. 329-343.
Main File(s)
Access Level
OA Open Access
Last Uploaded
2014-02-09 22:32:18

This data publication is cited in the following publications:
This publication cites the following data publications:

Export

0 Marked Publications

Open Data PUB

Web of Science

View record in Web of Science®

Search this title in

Google Scholar