Kerstin Huth
PEVZ-ID
3 Publikationen
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2015 | Sammelwerksbeitrag | Veröffentlicht | PUB-ID: 2756604Loth S, Huth K, de Ruiter J (2015)PUB | PDF | DOI | Download (ext.)
Seeking Attention: Testing a Model of Initiating Service Interactions.
In: A Multidisciplinary Approach to Service Encounters. Hernández-López M de la O, Fernández Amaya L (Eds); Studies in Pragmatics, 14. Amsterdam: Brill: 229-247. -
2013 | Kurzbeitrag Konferenz / Poster | Entwurf | PUB-ID: 2715805Loth S, Huth K, de Ruiter J (Draft)PUB | Download (ext.)
Seeking Attention: Testing a model of initiating service interactions.
Presented at the Service Encounters and Cross-Cultural Communication Symposium, Seville, Spain. -